
Executive Security Checklist. 5 Questions To Ask Your Custom Software Vendor
Security is not a feature. It is a posture. It is how a system behaves under stress, mistakes, and attacks.
Directors do not need to be programmers to lead security well. Clear questions create clear expectations. The following checklist is a minimum for your software vendor to provide clear answers to.
The 5-Question Executive Security Checklist
1) How is data protected in transit and at rest?
Look for:
- Encrypted connections
- Encrypted storage for sensitive data
- Clear handling of backups
2) Who can access what, and how is it controlled?
Look for:
- Role-based access
- Least privilege
- Separation of duties for high-risk actions
3) What gets logged, and who reviews it?
Logs are accountability.
- Login attempts
- Permission changes
- Data exports
- Admin actions
- Errors
Responsibility means the system can explain what happened.
4) What is the plan for patches and vulnerabilities?
Security is ongoing.
- How often are updates applied? This should be part of your maintenance contract.
- How fast are critical fixes shipped?
- Who owns response time?
Speed matters here, with control.
5) What happens when something goes wrong?
Ask about incident response.
- Backup and recovery targets
- Disaster recovery plan
- Tabletop exercises
- Clear escalation contacts
Craftsmanship shows up as tested recovery, not promises.
Mini Case Study. Legal Document System Risk
Problem: A legal firm built a client document portal for sharing sensitive files and case updates.
Mistake: Security was treated as “IT will handle it.” Access controls were loose, logging was minimal, and recovery steps were not tested.
Fix: The firm used the 5-question checklist before launch.
- Tightened role-based access
- Added audit logs for downloads and shares
- Implemented routine patching and monitored alerts
- Tested backup restore with real timelines
- Ran a simple incident drill so everyone knew the process
Result: The portal launched with confidence, reduced risk exposure, and created a clear security posture that clients could trust.
Quick Takeaways
- Security leadership comes from clear questions, not technical jargon.
- Logs and access control are non-negotiable for trust.
- Patch and recovery plans must be practiced, not written.
- Speed matters most during incidents, but only with control.
Critical Action: Run the 5-question checklist with your vendor and require written answers before you sign the statement of work.
